TERMS & CONDITIONS
Standard Business Terms
1. GENERAL PROVISIONS
1.1 These Terms and Conditions govern the business relationship between IKON.IQ NAILS UK LTD, Worthy House, 14 Winchester Road, Basingstoke, RG21 8UQ (hereinafter "Seller") and its customers (hereinafter "Buyer").
1.2 These Terms and Conditions apply exclusively to business customers (including sole traders, partnerships, limited companies, and other business entities). The Seller does not enter into contracts with consumers as defined by the Consumer Rights Act 2015.
1.3 By placing an order, the Buyer confirms their status as a business customer and accepts these Terms and Conditions in full.
1.4 The Seller reserves the right to request proof of business status from the Buyer, including but not limited to VAT registration number, company registration number, or other business credentials.
1.5 Any deviating, conflicting, or supplementary terms and conditions of the Buyer shall not become part of the contract unless expressly agreed to in writing by the Seller.
2. CONTRACT FORMATION
2.1 The presentation of products in the online shop constitutes an invitation to treat and not a legally binding offer.
2.2 By placing an order in the online shop, the Buyer makes a binding offer to enter into a contract.
2.3 The Seller may accept the Buyer's offer within 5 business days by sending an order confirmation or by dispatching the goods.
2.4 The contract may be cancelled in writing (by email or letter) by the Buyer only before the goods are shipped and subject to the Seller's acceptance. Once the goods are shipped, the contract is considered complete and cannot be cancelled except as provided by law.
3. PRICES AND PAYMENT
3.1 All prices shown are exclusive of VAT, which will be added at the current rate where applicable.
3.2 Payment is due in advance using one of the payment methods offered in the online shop.
3.3 The Buyer is not entitled to offset any claims against the Seller unless such claims have been legally established, are undisputed, or arise from the same transaction.
3.4 For business-to-business transactions, the Late Payment of Commercial Debts (Interest) Act 1998 (as amended) applies.
4. DELIVERY AND SHIPPING
4.1 Delivery times stated by the Seller are approximate and non-binding unless explicitly agreed otherwise in writing.
4.2 The risk of loss or damage to the goods passes to the Buyer as soon as the goods are handed over to the carrier, in accordance with the Sale of Goods Act 1979 (as amended).
4.3 Partial deliveries are permissible to a reasonable extent.
4.4 Delivery will be made to the address specified by the Buyer during the order process.
5. RETURNS POLICY FOR BUSINESS CUSTOMERS
5.1 The Buyer acknowledges that the statutory right of cancellation for consumers under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply to business customers.
5.2 For cosmetic products, the Seller does not provide a general right of return due to hygiene and safety concerns. The Seller cannot verify whether returned items have remained unopened and uncontaminated.
5.3 The Seller does not accept returns or exchanges in cases where the Buyer:
- Experiences a reaction due to pre-existing allergies
- Finds the color different from expectations
- Changes their mind after purchase
5.4 Once the order is shipped, the purchase is considered complete and final, subject to the warranty provisions set forth in Section 6.
6. WARRANTY
6.1 The Seller provides a 12-month warranty for manufacturing defects beginning from the date of delivery, in accordance with the Sale of Goods Act 1979 (as amended).
6.2 The Buyer must inspect the goods immediately upon receipt and notify the Seller of any obvious defects in writing within 5 business days. Hidden defects must be reported in writing immediately upon discovery.
6.3 In case of a valid warranty claim, the Seller may choose to repair or replace the defective product.
6.4 The warranty does not cover defects resulting from improper use, normal wear and tear, or failure to follow the Seller's instructions for use and storage.
6.5 This warranty does not affect the Buyer's statutory rights where applicable.
7. LIABILITY
7.1 Nothing in these Terms and Conditions shall limit or exclude the Seller's liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any matter in respect of which it would be unlawful for the Seller to exclude or restrict liability
7.2 Subject to clause 7.1, the Seller's total liability to the Buyer in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the purchase price of the goods.
7.3 Subject to clause 7.1, the Seller shall not be liable to the Buyer for any indirect or consequential loss, loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential.
7.4 The Seller shall not be liable for any failure or delay in performing its obligations under the contract to the extent that such failure or delay is caused by a Force Majeure Event (including acts of God, natural disasters, pandemic, epidemic, governmental actions, war, civil unrest, or other circumstances beyond the Seller's reasonable control).
8. DATA PROTECTION
8.1 The Seller collects, processes, and uses the Buyer's personal data in accordance with the UK Data Protection Act 2018 and the UK GDPR.
8.2 The Seller's detailed privacy policy is available separately on the website.
9. APPLICABLE LAW AND JURISDICTION
9.1 These Terms and Conditions and the entire legal relationship between the Seller and the Buyer shall be governed by the laws of England and Wales.
9.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this contract or its subject matter or formation.
9.3 Notwithstanding the above, if the Buyer is based in Scotland, the Seller may take legal action in the courts of Scotland.
10. FINAL PROVISIONS
10.1 Should individual provisions of these Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the economic purpose intended by the parties.
10.2 Amendments or supplements to these Terms and Conditions must be made in writing to be effective.
10.3 The Seller reserves the right to amend these Terms and Conditions from time to time. The version applicable to the Buyer's order is the version in effect at the time of order placement.
10.4 These Terms and Conditions were last updated on 9 April, 2025.
